The model of the unit is BE 6635.
I have experience in the electronics industry and my curiosity got the better of me and so I pulled the unit forward from the dash and opened the lid for a visual inspection. I reasoned that maybe I have a suspect dry solder joint etc.
As fate would have it the unit worked perfectly when it was naked in front of me.
There was an orange led on the main board which was illuminated when the unit was on and I could see the red fiber optic light flashing on and off at the back of the fiber plug. The display was working along with all the other functions.
On another occasion when the unit was not working, I noticed that the orange led was not illuminated on the main board.
Power was still available as the nav cd would spin up for about 30 secs and then stop.
When the unit would recover from its non working state, the OBC info such as the average fuel used, distance traveled, time since reset info, would all be reset to zero.
I suspect the orange led not illuminating is a clue as to what is wrong with the PCM 2 unit.
I tried getting circuit diagrams and service literature from Porsche and Harman/Becker with no luck as the item is proprietary blah,blah,blah.
They will sell me a new or exchange unit for a lot of money since I am out of warranty.
I have attached a picture with the orange led location (yellow arrow) for reference.
Does anyone have any info they can share on this?
Thanks.

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