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nvichie
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To Ringnalda, We didn't need to remove the steering column. Just had to maneuver a little with the right tools and we were able to remove the lock.
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Just a follow up: I'd like to thank Ringnalda and Petah for pointing me in the direction of Speedometer Solutions and avoiding the dealership. Tom runs this place and I'll give him 5/5 Stars. If anyone has code 2288 "steering faulty" in red, then I highly recommend reaching out to Tom at Speedometer Solutions. He will save you the headache of going to the dealership and them milking your wallet. I was very fortunate that Tom was local to me here in the suburbs of Chicago, IL and it was brutally cold here. Subzero temperatures and he came out to my garage to help dismantle the Kessy module and the steering column lock module. It was a team effort as we both tackled the job. You will need good tools to maneuver in tight spaces. Torx 20 and 15 are common. Keep in mind that just clearing the code will not solve the problem. Once the system goes through a full cycle, the steering faulty code will reappear and who knows where your car will be parked? Tom guarantees his work for the lifetime of the product, so that makes it reassuring. I'd say it took a good 2 hours of removing everything for us. However it was my first time so if you're handy, you'll probably be a lot faster. If anyone has this problem, save yourself the money and avoid the dealership. Happy New Year everyone. My 2004 Cayenne Turbo has 95,000 miles and still going strong. (crossing fingers)
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With the holidays I don’t expect the Speedometer Solutions to help me right away, but I’d like to solve the problem for the time being.(I did email them anyway) Which guidelines did you use to remove the lock module and column steering?
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Ringnalda- i just read your post and I have the same problem. Red “steering faulty” light is on right when I open the door. The car won’t even start. Where should I start with this? I’m lost thanks Neal