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I recently moved to the Philadelphia area and have had my car at Main Line Porsche several times. My car is a 2008 Porsche Turbo and everytime I bring it in the Porsche folks think it important to degrade my car. Two weeks ago it was, "nice car but it is not as fast as the Ferrari" we have and last week it was "nice car but not as fast at the lambo luggeri (SP) we have in here!" In the service department the answer is always "we don't know how long it will take to get fixed". After last weeks Turbo adjustment I heard a banging noise in the back of the car after picking it up. When I got home I poped the engine lid and there was a 8 inch wrench that was left behind. I called the dealer Service got voicemail and have not heard from them. I called again and was told they are experiencing phone problems. a week later still no call back. I come from Boston and am really suprised at this Porsche Dealers attitude. I have owned 12 Porsches in my life and this Porsche dealer has to know that there must be a ton of people that look elsewhere for purchase and service. With todays economy most people are trying to work harder and better at their jobs, these guys could clearly care less.. I have never experienced this at a Porsche dealership. I am going to buy my wife a PDK 911 for her 50th B day and I guarentee it will not be from Main Line Porsche.


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My dealer is on par with what you describe. They are worthless and treat you like dirt. Even the cashier has attitude. The cashier? :o

If I go in and ask technical questions to the service department it is clear that I know more about their cars than they do.

I would never buy anything again from them let alone a new car. I would suggest taking your business elswhere and complain to Porsche about them.

Porsche has had this issue for quite some time from what I gather. Whoever manages their dealerships is really dropping the ball.

Too bad ... Such a great car. You would think with Nissan making a supercar for $70k that they would get a clue.

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Alan, you should keep going there. Pretty soon you will have a full tool set! :)

Last year the Porsche dealership (Motor Werks, Barrington, IL) left an 11 mm wrench in my front trunk. Right in the front latch catch area.

The worst part of the Porsche car ownership experience is dealing with poor, overpriced service at the dealership level. Sad.

Happy Birthday to your wife. That's a very nice gift.

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Now that is the kind of gift you can't go wrong with!!

I am not surprised about your comments on Main Line Porsche.. I have had the same issues with them. I have started to go to another dealer and although it is out of my way and farther for me to drive a much better run Porsche dealer.

Edited by CellN12345
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