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jhall299

Durametric no actual values

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I have a Durametric enthusiast kit that I bought to use with my 996 and 987.2. It works fine on the 996. On the 987.2(2011 Boxster) it won't read actual values. The only one that shows anything is RPM that shows a constant reading of 51. Everything else seems to work fine and can read actual readings on the 996. I contacted Durametric support and they had me send them a log. I waited a week and emailed them and got this response...

 

"We have received the log file you submitted and have engaged our engineers. The log shows the car returning a single, non-changing value.  This is the reason for the steady display of 51 rpm. We are attempting to learn more about why the car might return such an improbable value. As soon as we have more information we will return to you with details."

 

It's been two more weeks and I've heard nothing from Durametric.

 

Does anyone have any ideas? Is there something on the car that could cause this? I did try pulling the fuse for the instrument cluster but it didn't help.

 

Thanks...

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I would wait to see what Durametric has to say.  Could be a number of things, but I would still like to see what they come up with before playing around.

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On 24/6/2017 at 8:11 PM, jhall299 said:

I have a Durametric enthusiast kit that I bought to use with my 996 and 987.2. It works fine on the 996. On the 987.2(2011 Boxster) it won't read actual values. The only one that shows anything is RPM that shows a constant reading of 51. Everything else seems to work fine and can read actual readings on the 996. I contacted Durametric support and they had me send them a log. I waited a week and emailed them and got this response...

 

"We have received the log file you submitted and have engaged our engineers. The log shows the car returning a single, non-changing value.  This is the reason for the steady display of 51 rpm. We are attempting to learn more about why the car might return such an improbable value. As soon as we have more information we will return to you with details."

 

It's been two more weeks and I've heard nothing from Durametric.

 

Does anyone have any ideas? Is there something on the car that could cause this? I did try pulling the fuse for the instrument cluster but it didn't help.

 

Thanks...

Hi.We also have a huge problem with durametric..they are not responding...Some faults are not clearing by programm..

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I've been waiting over a month and a half now and emails to Durametric go unanswered. Either they don't know the answer or they don't care. It would be nice if anyone could offer help on this. 

 

Jon

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Strange, we have always found them to be responsive, even if it was only to say they were working on it and didn't have an answer yet.  Have you tried asking a second time?

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I finally got this reply from Durametric...

 

Quote

Yes, we continue our research. We do not yet have any resolution for the issue. As soon as we have an update from our engineers we will be sure to contact you.

 

 

It's been open over two months now. Not sure if it is really being worked on. I wish I knew whether it was an issue with the Durametric software or my car.

 

Jon

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3 hours ago, jhall299 said:

I finally got this reply from Durametric...

 

 

It's been open over two months now. Not sure if it is really being worked on. I wish I knew whether it was an issue with the Durametric software or my car.

 

Jon

 

Get the car scanned with a PIWIS, if it shows actual values, it is not the car. 

 

Porsche has always used a unique diagnostic logic in their system, making it extremely difficult to "crack the code".  Porsche has also continued to change the DME's in these cars with newer models, which has caused all sorts of weird issues on some models and certain year cars.  Durametric recently went through this with the later Cayenne's.  Durametric operates without any assistance from Porsche (if anything, Porsche probably wishes they would simply go away and do something else), and has to develop "work around's" for these problems as they surface, and they are often prioritized according to the number of vehicles and users impacted.  And some problems simply take more time and effort than others.

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