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Hi all - proud owner of a 'new to me' Cayenne 2004 model. Stupidly on purchase I did not check the satnav was working. The screen was knackered so wasn't a good picture - I have now swapped the front LCD out and voila we have a good clear screen.

 

Problem is everything works except the **** satnav - and that was one of my 'points' to convince the wife to buy it lol

 

Car came with a 2004 DVD that goes in the navigation unit under the seats. All I ever get though is the message "insert navigation DVD'

 

Ive checked the status and get satellites no problem - the main PCM unit also seems to know when I put a DVD in but it never gets any further

 

I also popped in the replacement PCM2.1 unit that actually had a higher version number of software 4.1 and so bought a 2015 DVD disc thinking it may need a newer DVD - same issue the message 'insert navigation DVD'

 

SO what could be my issue? Do you think its the navigation unit that's faulty - stopped reading DVD's??

 

Anyone know how to fix this? Anything I should check first?

 

Ive attached some photos if that helps anyone diagnose - help is VERY much appreciated

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Posted (edited)

Hi Shanus,

 

Take a read of this and check your version numbers. If you need the upgrade discs I have all the files including the last Sat Nav upgrade dvd issued by Porsche a couple of years ago. All working on both my Cayenne and Carrera with PCM 2.1

PCM_2.1_upgrade_procedure.pdf

Edited by angusc

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Ok so it would seem I need an upgrade!

 

angusc - would you be able to help me with the upgrade files ? 

 

Thank in advance 

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1 hour ago, angusc said:

Hi Shanus,

 

Take a read of this and check your version numbers. If you need the upgrade discs I have all the files including the last Sat Nav upgrade dvd issued by Porsche a couple of years ago. All working on both my Cayenne and Carrera with PCM 2.1

PCM_2.1_upgrade_procedure.pdf 174.47 kB · 1 download

I notice that TSB doesn’t mention Cayenne - so is it still valid for me?

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I followed the same upgrade instructions on both my Carrera and my 2006 cayenne and all working great, pm me your email address

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4 minutes ago, angusc said:

I followed the same upgrade instructions on both my Carrera and my 2006 cayenne and all working great, pm me your email address

PMd 

 

Again - thank you for your help 

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Bear in mind the 2004 (MY2005?) will have a different starting point for the updates.  MY2006 will almost certainly be Level B, or possibly Level C, and yours is Level A.

 

 Also, not wishing to be pedantic, @angusc you might want to delete the attachment from your post.  @Loren is understandably concerned about Porsche copyright material being posted on the forum.

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i tried the update this evening - tried various discs tbh - navigation unit will not read the popped in disc so I think I have found my issue - the laser in the navigation unit is knackered

 

so now I have to find a new laser but what model laser is it???

36CF36AA-EA39-4ED7-A155-54D1CC155022.jpeg

589456AB-01D8-4153-86F4-F3FA873B3EA5.jpeg

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