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Unable to remove ashtray


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Hi, I have previously removed the center console piece. I must have overtightened the ashtray or did not screw it back right such that I can't remove the ashtray anymore.

Here's the situation - I can turn both the bolts that hold the ashtray, but they don't come off. Must be the nuts that are holding them on the opposite end moving with them.

The reason I'm doing this is because one of the button blanks (normally where the heated seat buttons are) fell inside and I need to retrieve it.

Your advice is most needed :(

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