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billyg
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Boy, the aggrevation is now starting to heat up as I once and for all try to get some satisfaction. Porsche North America said someone would contact me within 24 hours and of course it's been 72 hrs. without a response! Back to the dealer I go for some more aggrevation!
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Hi Loren, no it does not have PCM. The dealer says 6 others without PCM have similar problems and all PCM stereos do not have this problem. I know to get PCM requires hours and hours of wiring but somehow I feel Porsche of North America shoud simply pay to have my S installed with PCM.
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The Harman Becker stereo settings revert back to a zero setting constantly in my 06 S. Often, the stereo simply shuts off on its own and restarting the vehicle is the main option to restart the stereo. Last Saturday shutting off the engine and restarting didn't even work. On Sunday the stereo came on again. Now this has been a known problem by the dealer who says Porsche Corporate in conjunction with Becker are working on the problem. I've had this problem since Nov of 05 and the dealer simply says that their fustrated as well without a final fix. So yesterday, I finally decided that enough was enough and I called the dealer again who said I had to follow procedure and call US corporate in Atlanta. Well, this was my 2nd time in 4 months calling them and as I expected it was like talking to a brick wall. It required 24 minutes of my time with a customer service rep who simply didn't listen too well. The end result was that he said someone would call me back within 24 hours, most likely my dealer! Now the service manager who's been real nice doesn't want to step out of his politcal jurisdiction by giving me the Northeast reps phone number or e-mail address. The manager said that he'd e-mail the rep and we'd take it from there. Hey, aprox 1 year and six months is simply too long a time to wait for a fix! Help! What can I do!???? Sorry if this topic has been discussed before...just registered 1st time poster...