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magcuda

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Posts posted by magcuda

  1. Does anyone tip their Service manager?  What is appropriate if so?

    I can tell you from personal expeience (I was a Porsche service manager) That at christmas time i would get 12 packs of Warsteiner :beer: some barcardi :welcome: and other items like gift certificates :thumbup: I gave all my customers great service and my csi proved that, but when the gift giving people needed a little more I would gladly give them that extra special favor. I had one customer that would cater lunch for the whole service department :cheers:

  2. A friend of mine has the Baum tool scanner and when I asked him if it would reset an airbag light he said no.  He had to take his car to the dealer.

    Tim at Fastlane in Santa Cruz can reset the light as he has a PST2.

    Or the next time you need an oil change let the dealer do it and ask to have it reset then.

    the Baum i-Scan with porsche software will reset the SRS,ABS,CEL,EGS lights, if your friend has the ottoscan that is just for the check engine light

  3. The window problems are related to the latch switch for the top hook. a new switch is needed there. some other top problems are solved by replacing the top control relay, there has been a few updates to that part.

    a lot of your electrical problems can be traced back to the ignition switch- another on going problem. try cycling the key or wiggling it to regain some of the consumers. :beer:

  4. When I left the dealer hadn't had the problem with 97s, but on the 95-96 there is no choice but do a valve guide job. i used to keep a set of heads in stock to reduce the down time of the car. If you are the original owner contact PCNA and see if they will give you any assistance.

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