I Hope you are sitting down when you read this. I bought my first P-car last year, a certified 99 C2 with 23K miles on it and had the same experience. The salesman showed me a copy of the CPO checklist all rubber stamped but never put a copy with my contract. Coincidence? Read on...
The fuel door lock was missing when I picked up the car - pretty embarassing for the salesman as he was delivering the car. A fender washer was also missing causing the edge of the body panel to stick out by the time I pulled into my driveway. Dealer fixed both under warranty.
The cruise control didn't work the FIRST time I tried it. Dealer fixed after leaving the car for more than a week. A month later I discoverd the reverse switch was inoperable (no back-up lights). Took the car back and they had it fixed in ten minutes.
A/C ran out of freon in Orlando last October. One week at the dealer and no leak found - dealer topped off freon. This spring A/C ran out of freon - same as above. May no A/C - parked the car for two weeks waiting for an appointment. Dealer had car for eight days - replaced Evaporator core - under warranty.
Found LOTs oil on the bottom of the engine and at least three coil packs were full of oil when replacing the spark plugs. Saw the TSB on leaking O-rings on the oil protection pipes, so I brought the car back to address leaking o-rings. They said no problem and promptly pulled the tranny away from the motor, informed me I needed a new clutch lining and replaced the RMS and crankcase bolts - a different TSB. I specifically asked about the o-rings - no problem - I was told all leaks were fixed.
Two weeks later the car starts skipping and I get a flashing CEL (check engine light). Called the dealer immediately and limped it to them that Saturday.
Guess what? A coil pack shorted out because it was full of oil. They never addressed the original complaint! This occurred even though I brought digital color pictures of the spark plugs covered in oil when I brought the car in the first time. Another week without the car and new oil pipes and o-rings installed. Under warranty.
A week later - CEL light on again. Back to the dealer - new MAF installed at no charge.
Did I mention the passenger power motor went bad? Another week in the shop - under warranty.
Finally, two weeks ago the coolant tank took a dump so I replaced it myself because it wasn't covered and the dealer wanted $650. I did it in two hours with the info on RennTech. Unfortunately, now I have a fuel leak!
The car was towed to the dealer Monday and I was told they won't get to it until next Tuesday.
Six months left on the warranty and at least $7-8K in covered warranty repairs to date. CPO is the only way to go.
I've only got 43K miles on the car. It has depreciated $15K since I bought it. My wife is busting my balls to get rid of it and get a BMW. Never had these kinds of problems with either of my 325s.
Don't get me wrong - I absolutely love the **** car - when its working. The dealer has been great but six weeks without the car in the first year and a half of ownership sucks.
Is my experience unique or do all P-cars need this much care and feeding? I drive my car every day. Could that be the problem? Should I start shopping for a beater and resign myself to the fact that P-cars are really meant to be garage queens? No flames please...
Thanks for the CPO list Loren