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Showing results for tags 'drama\s again.....'.
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Hello! I (aka the dealer) is having trouble activating the phone module on my PCM to allow my newly installed mobridge to show up. So I was wondering if someone could post the actual procedure? Here's the background... Firstly and most importantly, car is a MY2004 996tt cab with PCM. Now it is a ROW (Australian) car, which means that while the PCM has the telephone buttons on it, the phone, sim draw AND phone prep (which I believe is fitted standard in the US) is NOT present in this car. It also does NOT have the CDC. (mainly cause they were both $2K options!). I have the same setup in my cayenne but it runs a dension GW500/BT module. Mobridge (w/bluetooth) is installed and the CD/ipod is working fine. Dealer did manage to get it working before, but it took them hours (I paid!) cause they are basically clueless with anything other than an oil change. They however removed the mobridge and my smarttop unit while they were doing a repair due to "problems" they were having with thier PIWIS. The car has just come back after having some roof components replaced. I waited 3 (yes three) weeks for them to figure out how to calibrate the roof with the new system tester. They told me there is a worldwide software fault with the new Panasonic based system that prevents the roof calibration from completing (more likely they just don't have a clue, this is also after Porsche screwed my on my rear spoiler repair because I was 10 (ten) days out of warranty when it was identified, even though it had been leaking for months, but I digress.....) Anyway on my cayenne the procedure for the dension was really easy, install unit, and while it is active (not in service bypass mode) go into the PIWIS, into PCM, into MOST ring actual devices, and add "phone" to the next available slot. Reboot car, and tada! phone module working.... However the mobridge seems much more invasive than the dension, so they struggle with it. My questions are 1) should the unit be in bypass while trying to program the phone module (I assume this was the problem last time as the unit was NOT in bypass and it was screwing with thier PIWIS). 2) They also tried to code the CDC, but I beleive this is unneccesary. The head unit seems to be able to figure it out itself given the fact the ipod is working fine at the moment as a CDC. 3) Should the phone be coded to the next availble slot in the ring, or do we need the leave a space for the CDC? I assume again next available slot, and the CDC will sort itself out. 4) I believe a lot of the issue thay are having is cause they just don't know how to drive the new system tester, and they are learning at my expense, and yes there is no other dealer within a 3000km radius! 5) once phone is coded, shut down car, reactivate mobridge and re-start car? I would appreciate any tips or tricks anyone can provide. BTW just priced a cabin air filter, AUD $98 (about US$101) I told them to shove it and bought it from pelicans for $19. (This is what I have to work with.....) Thanks again! Darrin Smith