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Brake Fluid leak after Dealer Brake Fluid Change


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I have a 2001 Boxster S, full Porsche dealer history and doesn't have any problems, drives a dream, no noises..... etc. So I want to keep it like that, yes? Absolutely. So I booked it in to a UK Porsche main dealer for an annual service. My car hadn't done the mileage for an oil change so just needed the yearly check, so I booked her in, she also was due a brake fluid change so I gave that the green light too.

We picked her up but the dealer had mistakenly carried out a different service, we also had an oil change! So I thought oh well, an oil change is a good thing (even if not due) so we came to a compromose financially and settled up. At that point my wife and daughter went north in the Boxster, and I went south, on business, this was a Wednesday. On Friday I came home only to be told off by my wife, she said "your car has been leaking oil" - there were three oil patches on the drive. My Saab was as dry as a bone underneath, puzzling. I looked under the newly serviced Boxster, and nothing either, which leaking car has been parking upon my drive!

I took the Boxster for a spin, new oil and all! As I parked her up I noticed the tyre, black as the night, I thought "they really have carried out a great service as they have tyre blacked the tyres!" - ah but no, upon closer inspection the tyre was black as it was coated in brake fluid, as was the wheel, wheel arch, caliper and bumper! Brake fluid, I have always been told is agressive to paint, now I could dee the result. The front offside (right) caliper was leaking from the bleed valve. When I asked my wife to push hard upon the middle pedal there was a steady flow of brake fluid from the caliper. It looked to me as though the bleed valve had not been tightened fully after the fluid change.

I called the dealer and whilst in, fairness, they were scheptical of the problem they took ownership and did the following:

Collected the Boxster

Left me with a car

Re-sprayed the wheel

Replaced the Continental N2 spec tyre

Re-sprayed the bumper

Replaced the caliper

All, as you would expect at no cost.

Now that I have my car back after the repairs I am very pleased. I would rather not have experienced the problem, after all a Brake fluid leak could have been very serious indeed, however the attitude of the dealer has been very impressive.

In summary my dealer made a grave error, but at least they held their hand up and sorted out the problem and the consequences.

Happy Porsche ownership continues!

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I've been over (and under) the car thoroughly, just to make sure the fluid didn't damage any more paint but I didn't check any wheelnuts so I think that is good advice - I might have been unlucky enough to get the same technician!

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