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Hello everyone,

I just got an email from my dealer telling me that my Cayenne won’t be delivered until November/December timeframe...

He also said that 2009 models aren't being built until September.

This is a real shock as I was lead to believe (by the same sales assistant – Manager) that it would be delivered in late September.

Here's my order history:

Early March, I decide to purchase, make first down payment

Wait

May timeframe, send email asking for order update

Received verbal confirmation (phone call) that the car “should” arrive late September or early October

Wait

Wait

Mid July, the dealer informed me that I’m number 3 on the list and need to make my final down payment

2 days later, make final down payment (with verbal confirmation that the car “should” arrive in late September again…)

Wait

Wait

Today, Aug 13th I’m informed that the car won’t be built until September at the earliest, delivery in November or December.

I live in Japan, so I can understand 1 month shipping from Germany… but this is getting ridiculous!

It was under my impression that 2009 models are already being built, as well as some people taking delivery already.

Isn’t this the case? Or am I just being impatient?

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Usually MY 09 start after the holiday period 08 in Germany, which is July - august. September - October is regularly the most early new MY build period, delivery in November - December could be right.

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Usually MY 09 start after the holiday period 08 in Germany, which is July - august. September - October is regularly the most early new MY build period, delivery in November - December could be right.

RMF, thanks for the quick reply.

If that's the case, I wonder why he kept telling me delivery in late September... :cursing:

This is a real bummer, as I've taken vacation from work in early October expecting to drive all over the country :drive:

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There are reports of 09 deliveries US side with PCM3

Usually MY 09 start after the holiday period 08 in Germany, which is July - august. September - October is regularly the most early new MY build period, delivery in November - December could be right.

RMF, thanks for the quick reply.

If that's the case, I wonder why he kept telling me delivery in late September... :cursing:

This is a real bummer, as I've taken vacation from work in early October expecting to drive all over the country :drive:

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Thanks mudman2, I guess I was missinformed then.

That makes me feel a little better.

I'm still a little miffed that I placed the order in early March, but it's not going to arrive until almost 9 months later.

This is my first Porsche... is this normal?

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Thanks mudman2, I guess I was missinformed then.

That makes me feel a little better.

I'm still a little miffed that I placed the order in early March, but it's not going to arrive until almost 9 months later.

This is my first Porsche... is this normal?

fulmer:

This is normal behavior for some car salesmen, Porsche or not.

Next time get it in writing.

It's unfortunate that you can't do anything about your scheduled vacation time, but perhaps a visit to the dealer and a talk with the owner might get you some courtesies when you finally start enjoying your Cayenne.

Regards, Maurice.

Edited by 1schoir
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fulmer:

This is normal behavior for some car salesmen, Porsche or not.

Next time get it in writing.

It's unfortunate that you can't do anything about your scheduled vacation time, but perhaps a visit to the dealer and a talk with the owner might get you some courtesies when you finally start enjoying your Cayenne.

Regards, Maurice.

Maurice,

Thanks also for the reply.

I currently have a Lexus GX470 (Toyota Prodo here in Japan) that was ordered as well. It's a limited edition, but it only took 2 months from "yes I want it" to "here's the keys." And this was during a MY change as well (MY05 to MY06).

I just cant understand waiting over 9 months to get a car... I was a little ticked off when I was first told 6 months, but I figured since the Cayenne is actually much lower production numbers then Toyota/Lexus, this must be normal... Then it gets pushed to 9 months. I'm just waiting for a mid-October email saying "sorry, it's been pushed out again to Jan/Feb"

I think that will be the last straw :soapbox:

Sorry to keep ranting, but I feel like since this is Porsche, they should take care of their customers better and I feel like I'm being screwed over.

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Maurice,

Thanks also for the reply.

I currently have a Lexus GX470 (Toyota Prodo here in Japan) that was ordered as well. It's a limited edition, but it only took 2 months from "yes I want it" to "here's the keys." And this was during a MY change as well (MY05 to MY06).

I just cant understand waiting over 9 months to get a car... I was a little ticked off when I was first told 6 months, but I figured since the Cayenne is actually much lower production numbers then Toyota/Lexus, this must be normal... Then it gets pushed to 9 months. I'm just waiting for a mid-October email saying "sorry, it's been pushed out again to Jan/Feb"

I think that will be the last straw :soapbox:

Sorry to keep ranting, but I feel like since this is Porsche, they should take care of their customers better and I feel like I'm being screwed over.

fulmer:

Don't worry about ranting. If you really feel that pushing it back further would be the last straw (i.e., you would look elsewhere for a car), then make sure you express those sentiments very clearly to the dealer. Preferably the owner of the dealership, not the salesman or sales manager.

If you convince them that you are serious about that position, they will not let that profit slip out of their hands if there is anything they can do about it.

Good luck and make sure you post photos of your new ride when you finally get it.

Regards, Maurice.

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Looks like there is no regular pattern in the Cayenne production/delivery, remember the non existing MY 07. I haven't seen a MY 09 over here yet, perhaps they privileged the most important markets for them first. Japan is RHD with different options and programming, could be the reason.

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