Wood/leather dash vent

[geoff]

For a friend's '99 cab. Gray leather dash with dark wood. Wood is cracking from sitting out in the sun. Dealer has messed up twice trying to order parts, replaced the wrong parts and cracked perfectly good pieces. Here's what it looks like now, with the cracked wood piece highlighed:

Is this part number 4 in this figure, described as side vent, rootwood dark, leather, left (part number 996-552-984-02-C51?

Should the dealer be having an impossible time finding this part??

[GranburyChuck]

For a friend's '99 cab. Gray leather dash with dark wood. Wood is cracking from sitting out in the sun. Dealer has messed up twice trying to order parts, replaced the wrong parts and cracked perfectly good pieces. Here's what it looks like now, with the cracked wood piece highlighed:

Is this part number 4 in this figure, described as side vent, rootwood dark, leather, left (part number 996-552-984-02-C51?

Should the dealer be having an impossible time finding this part??

I am having the same problem with all the wood trim on my car. The front defroster pieces were totally gone so I talked to my dealer about it. He said that the part was $700 per piece (need 2). There was an option to replace it with just a painted part which I got for $60. The dealer said that these parts are made to order and there is typically no stock available. He indicated that Porsche will not begin a production run until they have enough orders. Anyway, vent is cracked as well and realizing that it will just happen again I will probably go with a painted part. My door handles are breaking apart. My steering wheel has a lot of cracking. Wonder if it will just desintigrate in my hand one day while driving.